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Common status meanings

Hire Order Status

QuotationQuote provided, not confirmed
PendingConfirmed, awaiting delivery
On HireEquipment with customer
PartialSome items returned
CompletedAll items returned

Invoice Status

DraftBeing prepared
PendingAwaiting review
ApprovedReady to send
SentDelivered to customer
PaidPayment received
OverduePast due date

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